![]() To activate the warranty, register your griddle.įor warranty claims, contact Blackstone Products’ customer service. ![]() Understanding Your Blackstone Griddle Warrantyīlackstone Griddles come with a one-year manufacturer’s warranty that covers any defects. If your regulator is freezing, adjust the position of your propane tank or consult with your propane company for assistance. Both situations can result in low or no gas flow and improper functioning. Regulators can freeze due to liquid propane flowing through them or cold weather conditions. In such cases, clean the burners to ensure no obstructions are affecting the propane-oxygen mixture. Yellow flames don’t necessarily mean a problem, unless your griddle isn’t reaching the desired temperature, or if one burner has a different flame color than the others. If needed, consider watching a troubleshooting video and contact customer support. If your griddle has a low flame or isn’t producing enough heat, you’ll need to troubleshoot based on whether your griddle uses regulators connecting to bulk (20-pound) tanks or 1 lb propane tanks or bulk tank adapter hoses. You should see the blue spark indicative of successful ignition. Griddles with Piezo Igniter Valvesįor griddles with a Piezo igniter valve, the troubleshooting steps remain largely the same as those for battery-powered igniters, but with a slight difference.Īfter confirming the position of the L-shaped igniter needle, turn the burner knob until you hear a Piezo click. If the spark doesn’t appear or your griddle still doesn’t light, consider submitting a support ticket to the manufacturer. You should see a blue spark jump from the igniter needle to the burner tube. ![]() If it’s in the wrong position, disconnect the fuel source and gently bend the needle with your fingers until it reaches the right distance.įinally, press the igniter button. Check the needle’s position – it should be around 1/4″ to 1/8″ from the burner tube, aiming at one of the holes. Next, locate the L-shaped igniter needle(s) in front of the burners. Always ensure the positive side faces outward. If your griddle uses a battery-powered igniter, first check the igniter battery and replace it with a fresh AA battery. Griddles with Battery-Powered Igniter Boxes Before proceeding with troubleshooting, ensure you’re familiar with the type of ignition system your griddle uses. Understanding Your Blackstone Igniterīlackstone griddles typically come with two types of igniters: battery-powered igniter boxes and Piezo igniter valves. Here’s a comprehensive guide to troubleshoot your Blackstone igniter and keep your grill game on point. If your igniter isn’t working, it can be quite a hassle. When you’re preparing to grill up your favorite meal on your Blackstone griddle, you want the appliance to function perfectly. Subscribing would mean a lot to me, and I very much appreicate all the support!
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